FAQs

Please look through our FAQs which will hopefully answer your question. If not, please contact our Customer Support team by completing our enquiry form.

To leave feedback, make a complaint or ask a question, please click here.

You can book at any of our restaurants (subject to availability, of course) by making a reservation online or simply by giving them a call.

The opening hours for each of our restaurants can be found on their home page.

There isn’t a dress code, guests like to dine with Middletons for different occasions and we just want you to be comfortable.

Please see our current menu and talk to a team member about any specific dietary requests. We will do our best to accommodate your requirements.

We offer Halal Rib-eye, Fillet and Sirloin Steak cut to size or Chicken.  We do require a pre-order with 14 days notice of your visit to ensure we have the items available.  Please contact your local restaurant to discuss your requirements.

Please contact our Customer Support Team by completing the enquiry form

Digital Gift cards are available to purchase online here.

Gift cards are valid for 18 months from purchase.

Well behaved dogs are welcome at our Kings Lynn restaurant and we allow guide dogs and assistance dogs into all our restaurants.

Blue light discount is available in all our restaurants.

T&C’s:

20% discount available Monday to Friday on A la Carte Main menu only

Not available on set menus or drinks

Maximum table size 6 guests

Not available in December

An optional service charge of 11% is added to all bills, it’s entirely your choice whether or not to pay this service charge.  Please ask if you wish it to be removed.

The service charge is distributed amongst all staff in the restaurant for their hard work ensuring you’ve an enjoyable experience.

Our main A la Carte menu is available on Sunday alongside the Sunday Roast Menu and Brunch Menu.

Middletons sources its meat from all over the world dependent on welfare, price fluctuations and quality.  We currently source our beef from South America due to Brexit challenges and the world supply chain getting up and running again.  Pre pandemic all our beef was sourced from Ireland but unfortunately Irish beef has doubled in price.  Our meat is grass fed Black Angus and conforms to highest quality and ethical standards.  Being conscious of our air miles we are working hard to source our beef closer to home.

Our fixed-price lunch menu will continue to be available throughout December, subject to the following details.

The menu is available for parties of six guests or fewer and is served 12pm–4pm on Saturdays and 12pm–5pm on weekdays.

Please note that the fixed-price lunch menu is not available on Christmas Day.

While we fully intend to offer this menu throughout December, availability remains subject to management discretion, and on occasion it may need to be paused due to operational requirements.

To avoid disappointment, we kindly ask that you pre-book and contact the restaurant directly to confirm availability prior to attending.

Our social media channels and app are the best places to stay up to date with our latest deals and offers. Be sure to keep a close eye on them, as we regularly share limited-time flash offers that won’t be around for long.

Yes, we’re available on both Deliveroo and Uber Eats, delivering straight to your door.

We also offer a convenient click and collect service, allowing you to order ahead and pick up in no time. Perfect for a quick lunch break, enjoying at home with loved ones, or grabbing something delicious on the go. Simply place your order. and enjoy.